Airport Operations is responsible for the day-to-day running of our airport. They are the eyes and ears of our terminal building and their objective is working to keep our passengers and airport safe, while ensuring the daily operation runs smoothly.
The Airport Operation Managers (AOM), Passenger Operations and Safety Managers (POSM) and the Airport Operations Control Centre (AOCC) make up our Airport Operations Team.
Airport Operations Managers are accountable for leading the airport operation, delivering a safe and resilient environment for our passengers.
Passenger Operations and Safety Managers are the face of the airport and are on-hand to deal with any incidents or issues across campus while working with internal and external teams to ensure the best experience for arriving and departing passengers.
And the Airport Operations Control Centre comprises a team of highly skilled individuals who handle hundreds of calls, monitor hundreds of cameras and liaise with teams to ensure the right information is given to the right people at the right time.