Early Bag Store Duty Manager
EASL
- Vacancy type: Full-Time Permanent
- Closing date: 03/06/2026
- Salary: £36,772 + shift pay
About the recruitment process
Please note, our interview process may be adjusted depending on the volume of candidates. We are committed to supporting diverse ways of thinking and working, so if you require adjustments in the recruitment process, please let us know on your application. You can find out more about our interview process and the types of questions we ask here.
- Full accountability for the performance of the EASL EBS Team through close management of the resource (approx. 20-30 staff) on a shift basis.
- Oversee adherence to operational plans and ensure smooth running of processes.
- Conduct daily briefings with Ground Handling Agents, Baggage Controllers and EBS teams.
- Review operational forecasts and planning tools.
- Prepare daily operational plans and complete risk assessments.
- Full working knowledge of the airport operation and its processes to understand and report on performance against KPIs and SLAs.
- Work closely with airlines/handling agents, airport departments to understand specific requirements, ensure good communication and positive open working relationships to the benefit of the overall service provision.
- Ensure clear understanding of baggage processes and a close working with EAL Baggage controllers.
- Development of Early Baggage processes to ensure an efficient and robust operation is maintained.
- Keep up to date with changes to legislation and other requirements, to ensure Edinburgh Airport remains compliant, and communicate these to the Edinburgh Airport management team and/or Legal Director for review/consideration.
- Support the EAL Baggage Operations Manager in the development of the EASL team through annual appraisals, trainings requirements, 1-1 performance reviews, sickness and absence management of the team.
- Dealing with complaints within a timely manner and investigating all breaches of EBS processes.
- Review operational forecasts and planning tools.
- Provide a close working relationship with EAL Business Planning team around rostering to ensure plans are executed to meet operational peaks.
- This role will focus primarily on baggage operations, but may support wider EASL operational activities as required.
What we’re looking for
Key skills
- You should be self-motivated with initiative and excellent interpersonal skills.
- The ability to manage own workload, deal with competing priorities and work with a minimum of supervision is essential.
- Excellent analytical and reporting skills.
- Effective communication and teamwork skills.
- Confident decision‑making and problem‑solving abilities.
- Organised, dependable, and detailed focus.
- This role will involve manual handling, so you will be comfortable with physical work, manual handling and spending long periods on your feet.
Experience
- Experience in leading a team in the delivery of an EBS/Batch build baggage operation.
- Highly competent in use of IT packages including Word, Excel.
- Experience in a fast‑paced or operational environment.
- Experience within an airport environment.
- Knowledge of manual handling or POPs training.
Desirable
- Full UK driving license.
- Experience in baggage operations.
- Ability to pass an air-driving medical.
- Basic IT skills (Microsoft Office, Tableau, SAC).
- Awareness of 5S methodology.
- IOSH training.
- Pension scheme- employer contributions can be up to 6%
- 28 days holiday, based on full time roles, increasing with service
- Annual discretionary bonus
- Supporting your health and wellbeing- private healthcare after 1 years’ service, access to our Employee Assistance Programme and occupational health services
- Free car parking on site and when you go on holiday
- We offer a range of other benefits, find out more here
Why EDI?
We are Edinburgh Airport, where Scotland meets the world. The success of the airport comes down to our people, and you can help us deliver even more big days for our passengers and colleagues. The development of your career is important to us, and we’ll support and encourage this every step of the way. We offer in-house and external training, both role specific and based on your objectives.
As a business we’re driven by our values – they’re at the core of our culture and everything we do. We will ask questions based on our values during your interview, as we’re looking for people who will demonstrate these values day-in, day-out. So if this sounds like you, apply now and get ready for your career to take off.
As a Disability Confident Leader, we are committed to ensuring applicants with a disability can participate fully in our recruitment process. Please let us know in your application form if you require any adjustments, such as parking arrangements or alternative methods of communication.
We work with Inclusive Employers, who are a leading organisation for employers committed to prioritising inclusion. We are supported by them through leadership workshops, a variety of resources and webinars, demonstrating our commitment to an inclusive workplace and ensuring all our employees feel valued. This partnership is part of our wider Diversity and Inclusion strategy, and you can find out more here.
We give colleagues the opportunity to engage with different people and projects, within our business and beyond. You can get involved in a variety of different employee groups, including Diversity, STEM, Wellbeing, or create your own community – it’s important to us that you can share your interests and be yourself at work.