WFS- Passenger Services Agent

Worldwide Flight Services – working on behalf of Easyjet

Job Types: Part-time, Permanent
Part-time hours: 29 per week

Salary: £10.26 per hour

Partnering with Easyjet at Edinburgh Airport, WFS has exciting opportunities to join a growing team where we put our people at the heart of everything we do.

We are looking for Passenger Services Agents on permanent contracts for 29 hours per week working on a 6 on 3 off shift pattern. The pay rate is £10.26 per hour.

£1000 Retention Bonus to be paid at the end of the summer season (conditional upon successful completion of probation).

About the job:

As a Passenger Service Agent, you will be responsible for providing a professional check-in service, Being the face of the company and always showcasing a high level of customer service. You will also partake in duties of hosting the automated check-in and baggage drop off facilities, boarding gates and processing the passengers before they depart. You will also be required to help & assist the use of self-service bag drops for passengers.

Working as part of a team, you will be critical to the successful delivery of ground handling services to customer and airline.

A flexible, can do attitude is a must.

About you:

  • Excellent customer service and communication skills
  • Ability to work to under pressure.
  • Able to follow and work on operational procedures as well as maintain consistent service standards.
  • Proactive, self-motivated and positive attitude.
  • Confident dealing with difficult customers whilst maintaining a calm and professional manner
  • Flexible with the working hours (as these can be subject to change)
  • Providing a full 5-year history of employment, education & including any gaps of unemployment
  • Clean criminal record, All successful candidates must have the right to work in the UK, undertake a DBS (Disclosure and Barring Service) and provide 5 years referencing history

If you have an interest in aviation and want to be part of a successful team then please send us your CV.


  • Company pension
  • On-site parking
  • Sick pay


  • Day shift
  • Holidays
  • Night shift
  • Weekend availability

Work authorisation:

  • United Kingdom (required)

Apply via Indeed website: Wfs Jobs in Edinburgh Airport – 2022 |