WFS- Customer Host Agent (Full-time, FTC)

Job Types: Full-time, Fixed term contract
Contract length: 3 months

Salary: £10.26 per hour

Partnering with Easyjet at Edinburgh Airport, WFS has exciting opportunities to join a growing team where we put our people at the heart of everything we do.

We are looking for Customer Host Agents on a fixed term contract until the end of September.

  • Contracted to 37.5 hours per week
  • 6 on 3 off shift pattern
  • An added bonus of secured shift times, early shifts will be 0400-1230 and late shifts will be 1230-2100,
  • The pay rate is £10.26 per hour.

About the job:

As a Customer Host Agent, you will be responsible for providing a professional check-in service, Being the face of the company and always showcasing a high level of customer service. You will be responsible for hosting and assisting the use of self-service bag drops for passengers.

Working as part of a team, you will be critical to the successful delivery of ground handling services to customer and airline.

A flexible, can do attitude is a must.

About you:

  • You must be friendly and approachable
  • Excellent customer service and communication skills
  • Ability to work to under pressure.
  • Able to follow and work on operational procedures as well as maintain consistent service standards.
  • Proactive, self-motivated and positive attitude.
  • Confident dealing with difficult customers whilst maintaining a calm and professional manner
  • Clean criminal record, All successful candidates must have the right to work in the UK, undertake a DBS (Disclosure and Barring Service) and provide 5 years referencing history

If you have an interest in aviation and want to be part of a successful team then please send us your CV.


  • Company pension
  • On-site parking
  • Sick pay


  • Day shift
  • Holidays
  • Night shift
  • Weekend availability

Work authorisation:

  • United Kingdom (required)