North Air – Operations Co-ordinator

North Air – Edinburgh Airport

Operations Co-ordinator (Full Time Permanent)

Salary – £21,000 – £23,000 /year

North Air is a leading business within the aviation fuels industry with 20 operations and more than 350 employees based throughout the UK, providing a service to our customers.  Working on behalf of Pentland Aviation at Edinburgh Airport, our team delivers safe, reliable and consistent aviation fuelling services. 

The main purpose of the role is to organise, optimise and co-ordinate the day-to-day operational activities carried out at the facility. Responsible for accurate data input, production of daily and periodic reports, general administration required within the depot’s operations.

Responsible for day-to-day despatching of operators to refuel aircraft ensuring our customer requirements for fuel quality, safety, environmental protection and service levels, are met.

Primary Accountabilities

  • Take an active part in ensuring the companies HSSE expectations are met at all times during all activities.
  • Be point of contact for radio communications with operating staff and customers, directing operating staff to aircraft as required, ensuring that refuellings are carried out safely and efficiently
  • Assist in maintaining, documenting and participating in effective HSEQ management systems, Safety Reporting , site duty of care, vehicle planned maintenance and defect system.
  • To help ensure operations comply with North air HSSE procedures and Safety Management System. Confirm standards through regular self-auditing. Ensure all records are kept in accordance with company and statutory requirements.
  • FHS System – ensure accurate and timely input. Collate data and enter into system, print, check, send, backup and file daily. Compile accurate mid and month end reports. Deal with enquiries from all parties in an efficient and timely manner.
  • Communicate with customers to ensure that operational and stock accounting requirements are efficiently and effectively met.
  • To log vehicle defects into the Piranna system and to liaise with the supervisor / VSB team to ensure defects are cleared / scheduled servicing is completed in a timely manner.
  • To escort, meet and deal with in an efficient manner all personnel arriving at the site.
  • Ensure that those files designated as the responsibility of the Operations Coordinators are effectively maintained. May include, but not limited to, technical and HSE bulletins, marketing information (stop lists, contract listings).
  • To assist Manager and Supervisor in administration tasks as required

Shared Accountabilities

  • Assist with stock control activities and communications to provide an effective and efficient stock accounting operation at the site
  • Responsible for assisting in maintaining safe working environment and practices at the airfield including proactive action on HSE matters
  • Assist in maintaining stationery and other general site needs. Assist in general good housekeeping.
  • Assist as required with any audits carried out by the company, partners, customers or other authorities.
  • Assist as required/requested to ensure that operations comply with all requirements specified in relevant legal agreements between: the company, partners, airlines and authorities (airport authority, landlords, licence providers, HSE, CAA, Environmental Protection Agency, Fire Services).
  • Play a positive part in customer service, monitoring performance of fuelling service to customers and assist in reporting findings on any complaints and implementing any corrective or preventative measures to prevent re-occurrence

This list may not be exhaustive and post holders may be expected to carry out other activities as identified by the company.

Skills & Experience:

  • Good administration skills (Essential)
  • Communication (Essential)
  • Admin and Organisation (Essential)
  • Computer literate, able to use Word, Excel, Microsoft Outlook, etc (Essential)
  • Aviation or Logistics Experience (Desirable)
  • Airfield Knowledge (Desirable)
  • Scheduling Experience (Desirable)


To Apply for this role please send your CV with the Job Title in the subject line to:

[email protected]            

CLOSING DATE :          25 March 2022