Luggage Point – Porterage Driver / Service Assistant

Luggage Point– Edinburgh Airport

Porterage Driver / Service Assistant
Contract type – Full-time, Part-time, Permanent

Salary – £18,500 – £19,500 a year

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Luggage-Point is a market leading Airport Services and Travel Retail Company. Our aim to help remove the worry and stress related with modern day air travel. Our dedicated and experienced teams are committed to providing the ultimate in airport passenger service.

An opportunity has arisen for hard working individuals with a genuine enthusiasm for customer service to primarily drive our Porterage van between Edinburgh Airport and Edinburgh Waverley Station and secondly provide support to our airport and station teams in store.

We are looking for energetic and outgoing individuals with excellent interpersonal skills. The ideal candidate will be able to acquire a thorough knowledge of the company’s products and pass that knowledge to customers with a great deal of enthusiasm. The goal is to facilitate service and sales in every possible way in order to drive sustainable growth.

Job Type / Category:

  • Completing collections and deliveries to and from Edinburgh Airport and Edinburgh Waverley
  • 12 hour shifts. 4 days on, 4 days off pattern for full time worker
  • Compliance with Airport and security regulations
  • Assisting customers with their queries and issues
  • Follow company processes for logging/storing items
  • Provide customers information and other services which could assist
  • Update customer and item information in databases
  • Go the “extra mile” to exceed Key Performance Indicators (KPI’s)
  • Operate cash registers
  • Maintain a clean, safe and orderly working environment

Required Education, Skills and Qualifications:

  • Clean UK driving licence
  • Able to obtain a criminal records disclosure
  • Live within a 45 minute commute of Edinburgh
  • Basic knowledge of computer systems and databases
  • Able to balance a customer-oriented and a results-driven approach
  • Excellent communication and interpersonal skills
  • Good physical endurance

Benefits:

  • Target driven monthly commission
  • Company pension scheme
  • BUPA Private Healthcare after one year of service
  • Genuine career progression
  • Full company training
  • Staff discount scheme
  • Employee discounts at a number of online/high street outlets
  • Employee assistance program

Please click HERE to apply today

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Due to Airport Security reasons, a full 5 year background check and Criminal Record Check will be completed on any successful applicant. A Clean Criminal Record and valid Passport or UK Drivers Licence is essential

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