JD Sports – Various Roles

Supervisor Retail

Established in 1981 with a single store in the North West of England, JD Sports Fashion Plc is a leading Multi-Channel retailer of sports fashion and outdoor brands in the UK and Europe.
The Group has over 2400 stores across a number of retail fascias and is proud of the fact that it always provides its customers with the latest products from the very best brands.

Role Overview:

Being part of the store’s Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management.

Customer Service

  • Provide customers with excellent levels of Customer service.
  • Deal with customer complaints and enquires, providing the best possible outcome.
  • Ensure the personal appearance of sales staff is in line with company guidelines.
  • Have an understanding of the Customer Service measuring programme.

Sales

  • Ensure that targets are achieved and, where possible, exceeded.
  • Monitor staff service levels in order to maximise store sales.
  • Utilise in-store devices, making sure that the customer is offered the whole product range.
  • Use reports to assist you in product placement of key selling lines.

Visual Merchandising

  • Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
  • Provide assistance with the maintenance of standards on the sales floor.
  • Keep stock clean and presentable at all times.
  • Retail Management experience would be advantageous
  • Excellent Time Management skills
  • Strong verbal and written communication skills.
  • IT skills- Microsoft Outlook, Word and Excel.

Training & Development

  • Encourage personal progression throughout your store
  • Provide assistance with the induction and training of new starters.
  • Assist with the development of existing staff, ensuring that personnel completes the relevant E-Assessments.

Skills/Experience/Knowledge Needed

  • Retail Supervisor experience would be advantageous.
  • Excellent Time Management skills
  • Strong verbal and written communication skills.
  • IT skills- Microsoft Outlook, Word and Excel.

Benefits

  • UK/International career progression.
  • Competitive salary.
  • Company discount.
  • Company pension.

Sales Assistant (Part Time)

Role Overview:

Being part of the team you will be responsible for ensuring our customers receive the best possible service each time they visit your store. You will assist in maximising store profitability by exceeding your sales targets and utilising the in-store devices, while contributing to a successful store team.

Please note this position is not suited to Young Workers (Under 18). In line with the Protection of Young Persons (Employment) Act 1996, young workers are not permitted to work between the hours of 10:00pm and 6:00am.

Between 10:00pm and 6:00am employees are paid a premium rate of pay.

Customer Service

  • Greet all customers in a warm, genuine and friendly manner.
  • Ensure that customers receive the best possible service every time that they enter the store.
  • Understand the process of the Customer Service measuring programme.

Sales

  • Drive sales, ensuring that targets are achieved and, where possible, exceeded.
  • Utilise the in-store devices, offering the customer the whole product range.
  • Provide alternatives and add on sales at every opportunity.

Visual Merchandising

  • Assist in the maintenance of standards on the shop floor and for all displays and merchandise.
  • Keep stock, clean and presentable at all times.
  • Replenish stock levels when needed, making sure the full size range is on the shop floor where possible.

General

  • To deputise for other staff, work within departments, or carry out other duties as required.
  • Represent the company in the most professional manner at all times.
  • Conduct your work in a safe and responsible manner.

Skills/Experience/Knowledge Needed

  • Good communication skills
  • Confident and outgoing
  • Effective selling skills

Benefits

  • Career Progression
  • Company discount
  • Competitive salary
  • Company pension

Sales Assistant (Full Time)

Being part of the team you will be responsible for ensuring our customers receive the best possible service each time they visit your store. You will assist in maximising store profitability by exceeding your sales targets and utilising the in-store devices, while contributing to a successful store team.

Please note this position is not suited to Young Workers (Under 18). In line with the Protection of Young Persons (Employment) Act 1996, young workers are not permitted to work between the hours of 10:00pm and 6:00am.

Between 10:00pm and 6:00am employees are paid a premium rate of pay.

Customer Service

  • Greet all customers in a warm, genuine and friendly manner.
  • Ensure that customers receive the best possible service every time that they enter the store.
  • Understand the process of the Customer Service measuring programme.

Sales

  • Drive sales, ensuring that targets are achieved and, where possible, exceeded.
  • Utilise the in-store devices, offering the customer the whole product range.
  • Provide alternatives and add on sales at every opportunity.

Visual Merchandising

  • Assist in the maintenance of standards on the shop floor and for all displays and merchandise.
  • Keep stock, clean and presentable at all times.
  • Replenish stock levels when needed, making sure the full size range is on the shop floor where possible.

General

  • To deputise for other staff, work within departments, or carry out other duties as required.
  • Represent the company in the most professional manner at all times.
  • Conduct your work in a safe and responsible manner.

Skills/Experience/Knowledge Needed

  • Good communication skills
  • Confident and outgoing
  • Effective selling skills

Benefits

  • Career Progression
  • Company discount
  • Competitive salary
  • Company pension

Please note due to the volume of applications we may not be able to respond personally to all applicants.

If you haven’t been contacted directly within two weeks of the vacancy closing date your application has not been successful on this occasion.

Please add your details to our talent bank and we will keep you up to date on all our new vacancies.