Hertz – Duty Manager

Duty Manager – Edinburgh Airport in Edinburgh, United Kingdom

General Responsibilities

Duty Manager – Edinburgh Airport

Salary – £23,500

We are currently seeking a Branch Manager to lead our team at Edinburgh Airport. Our leaders enjoy growing and training their team as well as the overall excitement of achieving and exceeding the goals set before them.

The role: Taking the wheel at Hertz
As a Branch Manager you will motivate the frontline team to achieve maximum delivery of exceptional customer service while also selling additional products that will enhance our customers rental experience and also achieve our incremental sales targets. The Branch Manager will also ensure that every revenue opportunity is maximised by actively planning fleet volumes and labour resources in-line with demand. The Branch Manager will analyse and constantly improve financial performance through capturing all growth opportunities and maintaining low cost levels.

Ensure the delivery of first class service to all our customers with emphasis on revenue maximisation. Promote the sale of ancillary products, optimise Key Performance Indicators (KPIs) and optimise the usage of the assets of the branch.
Fleet Planning and Staffing

Maximise Customer Service experience NPS

Revenue Management

Health & Safety

Financial/Quality Audits

People Management including recruiting and trainingManagement

Recruitment/Staff changes/Leavers


Cost Controls

Your benefits: Fuelling your journey

Company car

Quarterly bonus scheme

Private Health-care

33 days holidays (this includes Bank Holidays)

Pension scheme – we contribute up to 8% of your salary so you save more

Cycle to Work scheme – keeping you healthy and fit

Dental cover, travel insurance, Air Lounge pass and more

Income protection as part of our enhanced pension scheme

Life insurance cover that enables your loved ones to receive a tax free lump sum should the worst happen

Career development opportunities across Hertz UK and Europe

Further education support so you can obtain a degree or Masters in many courses

Staff discount at locations across Europe

Free on-site staff parking

Your skills: Stand out from the fleet

Full UK or EU Driving License

Previous people management & sales experience

Operational Supervisory/Management Experience

Effective People Leadership Skills

Customer, Sales and Target Driven

Planning & Organisation Skills

Commercial Awareness

Negotiation & Influencing Skills

Demonstrates flexibility and able to work within demanding business environment

Ensure Vision, Mission and Values underpin all activities

About Us
The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly – as well as the fleet management company Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Our mission is to be the preferred rental car company and you have the opportunity to help steer this mission. Get in touch today and APPLY NOW
Job ID 171082
# Positions 1
Category RAC Operations
Division RAC
Position Type Regular Full Time