Blackjack Promotions – Customer Service Agent

Blackjack Promotions – Edinburgh Airport

Customer Service Agent

Flexible working options available

£9.00 / hour


Are you funbubbly and confident?

Are you able to deliver energetic and engaging customer service?

Would you like to work with a range of brands in Edinburgh Airport?

Blackjack Promotions are the largest provider of travel retail staff in the UK and we are looking to expand our team.

We are looking for candidates with can do attitude with great personality, They will also serve as a charismatic and knowledgeable point of contact to our customers by providing a Luxury experience. The Brand Ambassador will incorporate care and enthusiasm for our brand while providing the highest level of hospitality. Product knowledge, a willingness to learn, and understanding the goals of the events and campaign are essential. Additionally, the Brand Ambassador will display the enthusiasm, energy & the utmost care for the experience and needs of our customers.

You will be employed on a Casual Workers contract where you are able to set your own availability.

We are looking for staff to provide excellent customer service, sample brand products, whilst also supporting the brand by reporting on stock, sales and other responsibilities etc. Previous experience in relevant category/Hospitality preferable.

The ideal candidates will possess the following key attributes

  • Come from a promotions/hospitality background preferred
  • Reliable & independent with excellent timekeeping
  • Excellent interpersonal skills – you must enjoy engaging with potential customers
  • Extremely well presented
  • Confident with the ability to traffic stop potential customer to achieve sales targets
  • Enthusiastic and passionate about retail
  • Flexible to the business needs
  • Sales and target driven
  • Excellent communication and customer service skills
  • Experienced in promotions, selling or retail

Tasks include

  • Customer Service
  • Host
  • Sales Promotion & Sampling
  • Working to a sales target
  • Traffic stopping prospect customers
  • Establishing the needs of the customer
  • Explaining the feature/benefits of the products
  • Merchandising & Stock control
  • Housekeeping
  • Sales Reporting

Only suitable candidates will be contacted for interview.

Please click HERE to more information and to apply today


Due to Airport Security reasons, a full 5 year background check and Criminal Record Check will be completed on any successful applicant. A Clean Criminal Record and valid Passport or UK Drivers Licence is essential